We’ve introduced the Returns and Recovery: Insights and Opportunities dashboard for all sellers, so you can get clearer insights into your returns and inventory recovery.
With this new dashboard, you can view return insights and recommended actions in one central location, regardless of channel.
The dashboard offers you the following:
- ASIN-level insights: View detailed return metrics and trends, including top return reasons and recommended actions to help reduce return rates.
- Performance metrics: Track trends over time and monitor critical review rates.
- Recovery insights: If you’re enrolled in Grade and Resell, you can review recovery metrics such as net recovery, sold units, and total sales of graded items.
- Resource center: Manage reports, act on customer feedback, and track returned items to recover value efficiently.
- Settings: Manage returns and recovery settings for both FBA and Fulfilled by Merchant products.
For more information, go to Returns & Recovery: Insights and Opportunities.
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