Maintain your account health during the holidays with vacation status

Amazon Updates

Maintain your account health during the holidays with vacation status

If you plan to take time off over the holidays, we recommend that you update your vacation status to avoid missing orders that could impact your account health. This setting temporarily removes your seller-fulfilled listings from product detail pages and search results.

Alternatively, you can also use the seller-set holidays settings in Shipping Settings to set your own holidays, which are days when your business is closed while keeping your products visible to customers. The system automatically adjusts delivery dates to account for your holiday schedule. For more details, go to Manage holiday settings.

To get assistance on account health inquiries during the holidays, contact Account Health Support—a dedicated support channel for you.

 

Note: Account Health Support will be closed for the holidays on December 25, 2025 and January 1, 2026.

 

To set up vacation status, go to Store status and vacation settings.

For more information, go to Listing status for vacations, holidays, and other absences and the Account Health Support FAQ.