If you have multiple Amazon seller accounts, they’re considered related to each other. When we detect that one of your accounts has violated our policies, we may deactivate not just that account, but also other accounts linked to you.
When you receive a notification that a related account has been deactivated, it means one of your existing accounts violated our policies. To reactivate the related account, you must first address the violation in the underlying account that was responsible by submitting an appeal for each violation.
To submit your appeal, sign into the account responsible for the policy violations and submit through your Account Health dashboard in each regional store where it was deactivated. Once your appeal is accepted and the account is reactivated, you can appeal your related account. In that appeal, include the storefront name of the reactivated account and its reactivation date.
To stay compliant with our policies, follow these best practices:
- Only create additional accounts if there is a valid business reason, such as owning separate brands with different storefront names or selling products manufactured by different companies.
- When you receive notices or see alerts on your Account Health dashboard, take corrective action immediately and submit an appeal as soon as possible.
Opening a new account to avoid addressing violations will result in automatic deactivation of your related accounts. We encourage you to read and adhere to our selling policies and seller code of conduct.
To learn more, go to How to address Amazon’s multiple account policy violations.
For Multiple Account Policy Violation, we offer expert Amazon Account Audit, Amazon Account Management, Amazon Seller Central Services, Amazon Marketing Consultant, and Amazon Expert support to identify issues, resolve violations, and restore your account efficiently.
