U.S. Customs and Border Protection (CBP) is actively holding and returning shipments at U.S. ports under a new enforcement program called “5H” (Entry Processing Hold). Sellers with documentation issues, cargo undervaluation, or invalid importer bonds are facing hundreds to thousands of dollars in daily demurrage fees.
Amazon Global Logistics (AGL) shipments are built to keep you compliant, with customs clearance included in every shipment, and no additional hidden fees or extra steps required, unlike many freight forwarders who bill these services separately. AGL rates adjust based on real-time market trends, so you get competitive pricing alongside built-in compliance.
Benefits of shipping with AGL include:
Catch issues before they reach the port. Our customs team reviews your declarations, invoices, and packing lists at origin, not at the port of entry.
Ensure your documentation is complete. AGL processes power of attorney and all required import documentation for every shipment.
Get end-to-end customs clearance. We handle import registration, bond processing, declaration filing, and clearance so you can focus on your business, not compliance.
Build inventory buffers. Pre-stock with Amazon Warehousing & Distribution (AWD) to protect your supply chain against disruption.
Replenish faster with AGL Air Freight (7–10 days) for urgent inventory needs, or plan with AGL Fast Ocean (30–45 days) for cost-effective restocking. Transit times are estimates and may vary based on origin, destination and carrier schedules.
AGL’s compliance and customs clearance benefits apply across all product categories, there are no category-based restrictions. Some product types may be more likely to trigger CBP exams regardless of shipping method.
AGL is designed to prevent 5H holds, but in the event a shipment is still held, financial liability for demurrage rests with the importer of record, which would be you, the seller.
To get started with AGL, follow these steps:
- Visit the AGL program portal to set up your profile if you haven’t already.
- In Seller Central, create your shipment as usual and select AGL as your shipping method.
For more information, go to Amazon Global Logistics.
Need Help Keeping Your Amazon Shipments Running Smoothly?
At SIPRANSH ECOMMGROWTH, we help Amazon sellers stay ahead of logistics and compliance challenges. From optimized listings and account management to the latest Amazon shipping updates and AGL strategies, our team ensures your business avoids costly delays and scales with confidence. Don’t just react to Amazon updates. use them to grow smarter and faster.
