Starting today, you can enroll in Fulfillment by Amazon (FBA) Returnless Resolutions by price in the US store. Set a price between $1.00 and $75.00 to control how customers are offered a returnless option.
With this program, you grant customers a refund and allow them to keep the item, saving you the fees associated with high return rates, customer returns processing, storage, and removals. You can set different price thresholds based on your return costs.
Some products aren’t eligible, including:
- Dangerous goods (hazmat)
- Recalled products
- Gift cards
- Heavy and bulky
- Items with an average sales price above $75
We monitor refund requests for signs of fraud and only offer returnless resolutions to eligible customers who don’t have a history of returns abuse.
To enroll in FBA Returnless Resolutions by price:
- Go to FBA returns evaluation & ownership settings.
- Select Enable returnless resolutions by price.
- Set a Maximum item price.
- Select Update.
For more information, go to FBA Returnless Resolutions.
Our Amazon Account Management, Amazon SEO Consultant, and Amazon Marketing Services help sellers easily enroll in FBA Returnless Resolutions by price in the US and improve operational efficiency.
