We’ve launched updates to the Returns and Recovery: Insights and Opportunities dashboard to provide you with more comprehensive return and recovery data and actionable recommendations. These updates can help you reduce return-related losses and increase recovered value from returned inventory.
You can now use the dashboard to do the following:
- View trends for key metrics: Spot patterns and track return and recovery metrics over time.
- Track return processing costs: View FBA return processing fees for high-return products, excluding apparel and shoes, in our new Return fees column.
- Identify high-return products: Prioritize products that need immediate attention with a column that displays frequently returned item badges.
- View performance insights and suggestions: See product-level data to understand performance, with recommendations like updating product listings and addressing manufacturing issues that may be causing customer returns.
To access these new features, go to Returns & Recovery: Insights and Opportunities.
To learn more, go to the Returns & Recovery: Insights and Opportunities help page.
Returns Tracking and Recovery Insights are supported by Amazon FBA Reimbursements, Amazon Account Audit, Amazon PPC Management, and Amazon Seller Central Services to maximize recovery and performance.
