To help you better understand the fees that are charged to your selling account, we’ve launched a Fee Explainer tool.
For each fee type, the tool provides a definition, the relevant attributes or variables, and the calculation. Collectively, these details explain why you were charged a certain amount.
The tool covers the following fee types:
- Subscription
- Referral
- Variable closing
- Fixed closing
- Refund administration
- Customer return
- High-return rate processing
- Removal
- Disposal
We’ll add explainers for more fee types this year.
To access the Fee Explainer, go to the Transaction view of your Payments dashboard, select a transaction, and click the fee amount.
For more information, go to the Fee Explainers help page.
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